If a prospective guest has ANY question about our policies, they MUST contact us (via email or phone) to clarify the issue PRIOR to check-in. The Red Horse Inn (also known as http://www.theredhorseinn.com) is not responsible for misunderstandings of our Policies that arise from the age or inconsistencies of a prospective guest's Web browser.
Reserving accommodations at The Red Horse Inn constitutes and creates a legally binding contract, whether you reserve orally, in writing or online. By accepting your reservation, we agree to hold the room, cottage or other facility for you on the date(s) requested, and to turn down other requests for the same accommodation on those date(s). By requesting the reservation, you agree to pay for the accommodation(s) and date(s) you have reserved. Therefore, date changes are considered cancellations, to which our cancellation policy applies.
Our cancellation policy permits a 50% rebate of the deposit if more than 30 days notice is given prior to the originally reserved day of arrival. No-shows and cancellations within the 30 day period forfeit the entire amount of the stay. Check-in is 4-6 pm (please let us know if you will arrive after 6). Check-out is 11 am.
Travel and Lodging Protection Insurance
If you are interested in purchasing travel or lodging protection insurance, The Red Horse Inn now offers Travel Guard Insurance according to your reservation amount. For any booking here of $1,000 or less, you can protect your travel investment with their Lodging Protection Plan. For any booking here over $1,000, you can protect your travel investment with their All Seasons Travel Plan, also called the "Cancel for Any Reason" policy, which includes a 30-day-out policy for an extremely low rate (only 7% of your total!). Please ask your Innkeepers for details, and/or visit these Web pages:
Lodging Protection Plan (reservations $1,000 or less)
All Seasons Travel Plan (reservations over $1,000)
Early Check In and Late Check Out
Normal check-in time is between 4 pm and 6 pm. Normal check-out time is at 11 am. You may enjoy an early check-in at 2 pm for an additional fee of $50, and/or stay a little longer and check out at 2 pm for an additional $50. NOTICE: The additional fees listed here for early check in and late check out are to cover our costs that are incurred to hire the extra staff required to accommodate your request as an extra amenity. It cannot be undone without a 48 hour advance notice.
Early check-ins and/or late check-outs must be arranged at the time of booking and are subject to availability. If available, early check-in and/or late check-out may be added to any room or cottage. Available only if it can be accommodated. Advance notice is required.
Inn Room Pricing
The per-night prices are $205 for the East Bedroom, $185 for the Croft Bedroom, $175 for the Manger Bedroom, $190 for the Dovecote Bedroom, $200 for the Gable Bedroom, and $180 for the Aviary Bedroom. All prices shown are double occupancy, before tax, and are subject to change without prior notice.
The per-night prices are $315 for the Springhouse Cottage; $300 for the Hayloft Cottage; $245.00 for the Huntbox and Carriage Bay Cottages, and $320 for the Grainary Cottage. All prices shown are double occupancy, before tax. NOTE: The Huntbox is only $295 before tax for a family of four.* All prices are subject to change without prior notice.
Extra Beds or Additional Guests
Three of our cottages, the Carriage Bay, Huntbox and Hayloft, have pullout sleeper sofas in the upstairs loft. If a second bed needs to be made to accommodate two singles, an extra $25.00 per day fee is charged. The prices do not include daily housekeeping which is optional at $25.00 per day. However, housekeeping is required by the third day. For each additional guest there is a $25 fee levied per day, per person (limit 4 people per cottage).
Inn Rooms include daily housekeeping in the price, but do not receive the weekly discount of one free night. For the Cottages, the cost of housekeeping is $25 per day. The frequency is up to the guest except for any stays greater than 3 days in length, in which case housekeeping is mandatory.
Specific Disclaimer Regarding Expired Discounts
If specials, promotions and/or discounts are advertised on this Website and then are subsequently removed due to expiration, The Red Horse Inn will not honor such discounts on reservations made after such removal.
Guests staying one week in one of our cottages receive one night free. Not valid with other discounts.
You must mention ALL special pricing when reserving your accommodation. No discounts or premiums are available retroactively after booking. Discounts are not valid on holidays (unless otherwise specified). AAA, AARP and active military discounts are available (10% off our standard rates) and may not be combined with any other specials, promotions or discounts.
NOTE: Inn Rooms include daily housekeeping in the price, but do not receive the weekly discount of one free night.
If a family of four (two adults and two children) is traveling together, the Huntbox Cottage may be reserved for only $295.00 per night, before tax.
Please note that the fireplaces will be turned off when the weather is warm. Some seasons may be warmer than others, requiring us to shut the fireplaces off earlier than we would like.
Outdoor Hot Tubs and Indoor Whirlpools
The Springhouse, Hayloft and Grainary cottages have private outdoor hot tubs that may be used only by the guests who rent those particular cottages. They are open year-round. During electrical storms, the outdoor hot tubs will be turned off to prevent lighting from damaging the equipment. The indoor whirlpools in our Inn rooms are not affected by this. Do not use bubble bath in the hot tubs or whirlpools baths.
If you have a dietary constraint and/or are allergic to certain foods, please let us know at the time of booking. We will make a reasonable attempt to accommodate your diet.
Our gift certificates may be used to hold a reservation and will be used in full as the deposit. There will be no refund, full or partial, for gift certificates used while making a reservation. Travel insurance is not available through The Red Horse Inn for reservations made using a gift certificate. Gift certificates are not transferable to another party. They are not redeemable for cash, goods or other services. Certificate holder is responsible for all taxes, gratuities and other fees. Gift certificates must be presented at check-in.
A two-night minimum is required on weekends.
Our fire codes allow only four people in a cottage at one time and two people in the inn rooms. If this rule is broken guests will be asked to leave without a refund.
No smoking is allowed inside any of our buildings. There is a $250 fine for smoking indoors and guests will be asked to leave immediately with no refund.
We maintain a beer and wine license at the Inn.
Please inquire about our conference facilities and rates.
Please let us know if we can make dinner reservations for you or if you would like nightly turn-down.
We are a pet friendly property. In the Stables cottage, dogs and cats are allowed. In the Huntbox cottage, only very small, non-shedding dogs are allowed. A one-time $25.00 cleaning fee is charged per animal, and an additional $50.00 deposit is required.
We accept Visa, MasterCard, Discover, imprinted personal and company checks, and our gift certificates.
No motor homes, RV's, or trailers of any kind.
All prices and policies are subject to change without notice.
Personal Identification Information
We may collect personal identification information from users in a variety of ways in connection with activities, services, features or resources we make available on our site. Users may visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
How We Use Collected Information
The Red Horse Inn may collect and use users' personal information for the following purposes:
* To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
* To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
* To improve our site
We may use feedback you provide to improve our products and services or our site itself.
* To send periodic emails
We may use a user's email address to send that user information and/or updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third Party Websites
Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by Websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other Website, including Websites which have a link to our site, is subject to that Website's own terms and policies.
Required Google-Specific Information-Gathering and Privacy Disclosures
In an effort to understand and serve the characteristics and needs of our site visitors more accurately, The Red Horse Inn has implemented and incorporated (or might implement and incorporate in the future) features of Google Analytics based on Display Advertising into this site, namely Google Analytics Demographics and Interest Reporting. These features do not (and are unable to) collect personally identifiable information of any kind. If for any reason you do not wish to participate in this reporting, you may opt-out by following the simple instructions at https://tools.google.com/dlpage/gaoptout/.
The Red Horse Inn is currently (or might be in the future) using Google Analytics Remarketing for the purpose of advertising online. Third-party vendors, including Google, may show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our site.
We observe and comply with Google's Policy for Advertising Based on Interests And Location. Requirements of this policy are:
* We are not allowed to run interest-based advertising campaigns that collect personally identifiable information (PII) including, but not limited to, email addresses, telephone numbers, and credit card numbers.
* We are not allowed to use or associate personally identifiable information with remarketing lists, cookies, data feeds, or other anonymous identifiers.
* We are not allowed to use or associate targeting information, such as demographics or location, with any personally identifiable information collected from an ad or its landing page.
* We are not allowed to share any personally identifiable information with Google through our remarketing tag or any product data feeds which might be associated with our ads.
* We are not allowed to send Google precise location information without obtaining people's consent.
* We must abide by the policy for sensitive categories outlined below:
- When creating a remarketing list, we can't use any sensitive information about our site or app visitors, whether we collected it directly or associated it with a visitor, based on the visitor's profile or behavior on our site or app.
- Restrictions on list creation may apply to both individual Web pages and entire Websites or apps.
- Ad content may not imply knowledge of personally identifiable or sensitive information.
* Google may include in-ads notice labels to disclose interest-based advertising to their users.
* Google reserves the right to display to users which remarketing lists they're on, along with the corresponding domain name.
* We are not allowed to modify or obscure these notices.
* We can implement our own in-ads notice with written consent from Google, and the label must comply with relevant industry standards.
Other Disclosures Required by Google
Using remarketing lists created via DoubleClick remarketing and other remarketing list services:
We may not use a remarketing list created via DoubleClick’s remarketing feature (formerly known as Boomerang) or other remarketing list service for the purposes of AdWords remarketing campaigns, unless the Websites and apps from which those lists were compiled meet the requirements of this policy.
Sharing of Data in Our Remarketing Lists
Google won't allow another advertiser to use our remarketing lists or similar audiences lists without our consent.
Restrictions That Apply to Sensitive Categories in Interest-Based Advertising
When creating remarketing lists or creating our ads, we can't use any sensitive information about site or app visitors. For the purposes of this policy, sensitive information includes:
* interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.);
* sexual behavior or orientation;
* racial or ethnic information;
* political affiliation;
* trade union membership or affiliation;
* religion or religious belief;
* negative financial status or situation;
* health or medical information;
* status as a child under 13;
* the commission or alleged commission of any crime.
As an advertiser using any type of interest-based advertising, we're restricted from:
* Running ads that collect personally identifiable information;
* Using interest-based advertising or implementing the remarketing tag on any site or app directed to children under 13 or which stores or solicits age information from people under the age of 13;
* Creating a remarketing list or creating ad content that specifically seeks to reach people in ways that are prohibited;
* Creating ad content which implies knowledge of personally identifiable or sensitive information about the site or app visitor, even when the remarketing list has been created without using such information;
* Including products which fall into these sensitive categories, such as pharmaceutical products, in any data feeds.
Additionally, any ads that are already prohibited by Google's AdWords content policies are prohibited for remarketing campaigns. For detailed information about these prohibitions, please visit https://support.google.com/adwordspolicy/answer/143465.
(end of Google disclosures)
Your Acceptance Of These Terms
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
The Red Horse Inn
45 Winstons Chase Court
Landrum, SC 29356
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This document was last updated on February 07, 2014.
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