If a prospective guest has any question about our policies, they must contact us (via email or phone) to clarify the issue prior to check-in. The Red Horse Inn (also known as http://www.theredhorseinn.com) is not responsible for misunderstandings of our Policies that arise from the age or inconsistencies of a prospective guest's Web browser. We’re here to help and ensure you have a fantastic stay.
Reserving accommodations at The Red Horse Inn constitutes and creates a legally binding contract, whether you reserve orally, in writing or online. By accepting your reservation, we agree to hold the room, cottage or other facility for you on the date(s) requested, and to turn down other requests for the same accommodation on those date(s). By requesting the reservation, you agree to pay for the accommodation(s) and date(s) you have reserved. Therefore, date changes are considered cancellations, to which our cancellation policy applies.
Our cancellation policy permits a 50% rebate of the deposit if more than 30 days’ notice is given prior to the originally reserved day of arrival. No-shows and cancellations within the 30-day period forfeit the entire amount of the stay. Check-in is 4-6 pm (please let us know if you will arrive after 6). Checkout is 11 am.
- Cancel 30 days’ out 50% refund of deposit
- Cancel within 30 days’ and you forfeit 100% of the entire stay
Early Check In and Late Check Out:
- Normal check-in time is between 4 pm and 6 pm.
- Normal checkout time is at 11 am.
You may enjoy an early check-in at 2 pm for an additional fee of $50, and/or stay a little longer and check out at 2 pm for an additional $50. The additional fees listed here for early check in and late checkout are to cover our costs that are incurred to hire the extra staff required to accommodate your request as an extra amenity. Guests must give 48-hour advance notice if they wish to cancel an early arrival or late departure.
Early check-ins and/or late checkouts must be arranged in advance and are subject to availability. If available, early check-in and/or late checkout may be added to any room or cottage. Available only if it can be accommodated.
Extra Beds or Additional Guests:
Three of our cottages, the Carriage Bay, Huntbox and Hayloft have pullout sleeper sofas in the upstairs loft. If a second bed is requested to accommodate two singles, an extra $25.00 per day fee is charged. The prices do not include daily housekeeping in the cottages, which is optional at $25.00 per day. However, housekeeping is required by the third day. For each additional guest there is a $25 fee levied per day, per person (limit 4 people per cottage). The East Room is the only Room at the Main Inn that can accommodate 2 adults and 2 children.
Inn Rooms include daily housekeeping in the price. For the Cottages, the cost of housekeeping is $25 per day. The frequency is up to the guest except for any stays greater than 3 days in length, in which case housekeeping is mandatory on the 4th day at a rate of $25.
Specific Disclaimer Regarding Expired Discounts:
If specials, promotions and/or discounts are advertised on this Website and then are subsequently removed due to expiration, The Red Horse Inn will not honor such discounts on reservations made after such removal.
Guests staying one week in one of our cottages receive one night free. This discount is not valid with other discounts.
You must mention special pricing when reserving your accommodation. No discounts or premiums are available retroactively after booking. Discounts are not valid on holidays (unless otherwise specified). AAA, AARP and active military discounts are available (10% off our standard rates) and may not be combined with any other specials, promotions or discounts.
Note: Inn Rooms include daily housekeeping in the price, but do not receive the weekly discount of one free night.
If a family of four (two adults and two children) is traveling together, the Huntbox Cottage or Carriage Bay Cottage may be reserved for only $295.00 per night, before tax.
Please note that the fireplaces will be turned off when the weather is warm. Some seasons may be warmer than other season requiring us to shut the fireplaces off earlier than we would like. If it is heating or air-conditioning season, please do not open the windows as it can cause the heat pump to over work and break. Your kindness will be noticed.
Outdoor Hot Tubs and Indoor Whirlpools:
The Springhouse, Hayloft and Grainary cottages have private outdoor hot tubs that may be used only by the guests who rent those particular cottages. They are open year-round. During electrical storms, the outdoor hot tubs will be turned off to prevent lighting from damaging the equipment. The indoor whirlpools in our Inn rooms are not affected by this. Do not use bubble bath in the hot tubs or whirlpools baths.
If you have a dietary constraint and/or are allergic to certain foods, please let us know at the time of booking. We will make a reasonable attempt to accommodate your diet.
Our gift certificates may be used to hold a reservation and will be used in full as the deposit. There will be no refund, full or partial, for gift certificates used while making a reservation. Gift certificates are not transferable to another party. They are not redeemable for cash, goods or other services. Certificate holder is responsible for all taxes, gratuities and other fees. Gift certificates must be presented at check-in.
Internet is free and available at the Main Inn via WiFi. The Grainary and Hayloft Cottages have WiFi as well.
- A two-night minimum is required on weekends.
- Our fire codes allow only four people in a cottage at one time and two people in the inn rooms. If this rule is broken, guests will be asked to leave without a refund.
- No smoking is allowed inside any of our buildings. There is a $250 fine for smoking indoors and guests will be asked to leave immediately with no refund.
- We maintain a beer and wine license at the Inn.
- Please inquire about our conference facilities and rates. Or, check our rates here.
- Please let us know if we can make dinner reservations for you or if you would like nightly turndown.
- We are a pet friendly property. In the Stables and Huntbox cottages, dogs and cats are allowed. A one-time $25.00 cleaning fee is charged per animal.
- We accept Visa, MasterCard, Discover, imprinted personal and company checks, and our gift certificates.
- No motor homes, RV's, or trailers of any kind.
- All prices and policies are subject to change without notice.
- Please do not bring tall, pillar or unprotected candles. View our “Packages” for candle light options.